A common sense approach to customer support

​We are at our best in niche markets where our client places a premium on quality assistance and not solely on volumes of activity.

We see first hand how new clients thrive as they selectively outsource functions allowing them to grow and compete in a global economy.

We take care of the labor and burdensome tasks.  You get to refocus internal resources, reduce overall costs and gain peace of mind. 

Working behind the scenes, we are your customer support department.​

​We've made our mark in technical support creating a helpline for pc motherboards and hardware.  Now our clients come from diverse markets and are based in locations worldwide. 

Likewise, our capabilities have expanded.  Along with customer support, we assist with RMA facilitation, content curation, data mining, content management, online store admin, transcription, social media, forum and online responses. 

​We are adept in fulfilling functions that are done remotely and utilize online platforms and cloud based tools.  ​

​What tasks can we assist you with?

​​Focus on mission critical objectives.

When FarmOut executes your support functions, your team focuses on the critical and creative missions needed to grow your business.

We adapt to your processes and help create relevant new ones.  Under your guidance we become an extension of your business.  

​Our team becomes your team and in the process, we become your biggest cheerleaders.  Your success is critical to our success.

We forge outsourced support relationships that​ are beneficial and sustainable.

Responsible Support

It all starts with talented agents!  FarmOut promotes positive  interaction,  common sense problem solving and responsible work ethic.

Collaborative Environment

We cultivate an ecosystem that minimizes anxiety and encourages productivity with legacy staff.  This is achieved through knowledge-base access, rational target metrics and contact protocols.

Economic Benefit

Needs vary so we create pragmatic support solutions that are client centric.  Quality support that is sustainable can only be achieved if the cost to engage makes economic sense.  

When you hit a wall searching for the right solution...

Almost all of our business has come from client referrals or by someone who knows our work.  We take pride in that trust but are also humbled by it.
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​​We help our clients take care of their customers.  Our virtual assistants handle those  essential tasks so your team can focus.  This is what we do.
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Let's talk